Contact

Talk to the desk before you book a seat

Ask about a route, check student eligibility, or confirm departure dates. One desk handles every question, with no phone tree and no ticket queue.

Office
12 Shevchenko Boulevard, Office 304, Kyiv, 01032, Ukraine
Reply window
Monday to Friday, 09:00 to 18:00 Kyiv time. Messages that arrive after 18:00 are answered the next working morning.
Languages
Ukrainian, English and Polish.

Walk-in visits are welcome during the reply window. Bring your student ID if you want eligibility confirmed on the spot, or send the booking request form and we will map a route for you.

Route enquiry form

Sending takes you straight to the confirmation page.

How booking works

Four steps from first question to meeting point

Booking runs through the Kyiv office by email or phone. Nothing is charged until your student status is checked and you approve the written cost breakdown.

  1. Ask about a route

    Send the route name, your travel dates and the number of students travelling to info@zexbly.com or call +380 631 330 1039. We answer with the seats still open and the confirmed departure dates.

    1 working day
  2. Confirm eligibility

    Send a scan of your student record and an ID page. The tour is for ages 18 to 25 enrolled at a Ukrainian university or vocational school. We reply with a written confirmation, or with the reason the booking cannot go ahead.

    2 to 3 working days
  3. Pay the deposit

    After confirmation you receive an invoice covering the deposit and the full per-person breakdown: hostel, intercity transport, food and entry fees. The deposit holds your seat, and the balance is due before departure.

    Seat held 72 hours
  4. Receive the meeting point

    Seven days before departure you get one email with the hostel address, the bus departure time and the meeting point. Give the group leader a call if anything in that email does not match your booking.

    7 days before departure

Read the student eligibility rules before you pay, or send the request form and we open your file the same day.