1. Controller and data collected
zexbly.com LLC, 12 Shevchenko Boulevard, Office 304, Kyiv, 01032, Ukraine; EDRPOU 87416723; info@zexbly.com; +380 631 330 1039. Managing Director: Laura Garcia.
We collect contact details, booking data (dates, destination, passengers, payment) and technical data (IP address, device, browser, pages viewed, cookie consent).
2. Purposes and legal bases
We process data to perform contracts, meet legal duties and protect our legitimate interests, under Law of Ukraine No. 3993-IX 'On Personal Data Protection' dated 01 October 2024.
3. Cookies
Analytics and marketing cookies are set only with your prior informed consent, per Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16 December 2020 and Law of Ukraine No. 3993-IX 'On Personal Data Protection' dated 01 October 2024.
4. Sharing, retention and security
We share data with payment providers, hotels, carriers, insurers and IT processors under written contracts, and with authorities where required by law. Data is kept only as long as needed and for statutory periods, then deleted or anonymised.
5. Your rights
You may request access, correction, deletion, restriction and portability, object to processing and withdraw consent. Complaints go to the Ukrainian Parliament Commissioner for Human Rights.
6. Consumer information and redress
Pre-contract information, prices, terms and cancellation rules are given before booking under Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023. You may raise a dispute with us first and retain the right to court protection.
7. Electronic commerce, tourism and advertising
Provider details are published under Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 03 September 2015; travel services follow Law of Ukraine No. 324/95-ВР 'On Tourism' dated 15 September 1995; advertising follows Law of Ukraine No. 270/96-ВР 'On Advertising' dated 03 July 1996.